Safe rescue intake
Prepare the minimum evidence needed to start a rescue path.
This intake records only the information needed to select a safe repair, recovery or rescue path. Every production action remains subject to explicit operator authority and safety gates.
Send the safe incident summary
- Website URL and the strongest visible failure.
- When the failure started and what changed immediately before it.
- Business impact, urgency and revenue-loss status.
- Available WordPress, hosting and backup access.
- Redacted screenshots or error text without passwords, tokens or customer data.
Email the safe summary to incidents@rescuewp.com.